I'm new to the Harley family and couldn't be happier with my Road Glide. Found the bike on line and started working with Larry and he was very helpful and provided me with better photos and a video of the bike. When I came in to work out the details he was off so I dealt with AC. He was fantastic. Ran into a few speed bumps but he did everything to rectify them quickly. Ryan was great, while finishing the paperwork. Very knowledgeable and helpful. Then, Tony making the delivery. He definitely knows Harley. Took the time, even though it was late on a Friday to go over everything and said if I needed anything, he lives close by and to give him a call. I am very glad I chose Chitown as my dealer for my first Harley! (Employee: Al "AC" Crawford)